Privacy Policy

1. Data Collection & Scope

Due to the nature of our business, which includes statutory compliance and payroll, we handle highly sensitive personal information, particularly of candidates and employees placed with our clients.

A. Information Collected via Website (Leads)

• Name, Company Name, Email Address, and Phone Number.
• Service of Interest (e.g., Manpower, Compliance, Logistics).
• General web analytics (e.g., IP address, browser type).

B. Sensitive Information Collected for HR Services (Employees)

To fulfil mandatory legal and contractual HR obligations (PF, ESI, TDS), we collect the following sensitive employee data from our clients:

• Statutory Identifiers: PAN, Aadhaar Number, PF/ESI Numbers, UAN.
• Personal Details: Full Name, Residential Address, Date of Birth.
• Financial Data: Bank Account Details, Salary Information, Tax Deductions.
• Educational & Employment History (for Staffing/Recruitment).
• Biometric or Time-card Data (if collected by the client's system and shared with us).

2. Use of Information

We use the collected information strictly for service delivery and legal compliance as outlined below:

• Statutory Compliance: Mandatory use to file returns, remit contributions (EPF, ESI), and manage audits with Central and State Government bodies.
• Payroll Management: For accurate calculation and transfer of salaries and expense reimbursements.
• Manpower Outsourcing: For candidate recruitment, background verification, training, and final placement.
• Logistics (if applicable): To process necessary documentation for transportation, billing, and supply chain management.
• Internal Management: To improve our services, audit our processes, and maintain secure business records.

3. Data Sharing & Disclosure

We do not sell personal data. Information is disclosed only when necessary to perform the services or when legally required.

• Government Authorities (Mandatory): PF/EPFO, ESI Corporation, Income Tax Dept, Labour Departments.
• Client Organizations: We share employee data with the client company (your employer) for their records and security requirements.
• Service Providers: Secured third-party vendors (e.g., HRMS software, payroll processors, background verification agencies) under strict confidentiality agreements.
• Legal Requirements: When required by a court order, subpoena, or to establish/defend our legal rights.

4. Data Security and Retention

We are committed to protecting the sensitive data entrusted to us.

Security Measures:

• All data is stored on secure, access-controlled servers.
• Implementation of organizational and technical measures, including encryption and strict access protocols.
• Regular security audits and compliance checks.

Data Retention:

We retain personal information for the period necessary to fulfil the purposes outlined in this Policy, or for longer periods as mandated by Indian statutory laws (e.g., labour laws require retaining payroll and compliance records for several years).

5. Your Rights and Contact

Your Rights:

Subject to Indian law, you have the right to access, correct, or update your personal information. Please note that requests to delete data are subject to the mandatory retention periods required by PF, ESI, and other labour laws.

Contacting Us:

For any questions regarding this Privacy Policy or data handling practices, please contact our Compliance Officer:

• Email: info@vishwanetra.com
• Phone: +919004090353
• Address: 104, 1-Aerocity, 1st Floor, Safed Pul, Sakinaka, Andheri East, Mumbai, Maharashtra 400072